About the flow of your order
MIKI HOUSE The order method on the official site is explained below.
From the smartphone, tap the menu button on the left side of the screen, select "Login/New Registration", and register "Login" at the top of the screen for a new member registration or login.
Please enter the product page of the product you want to purchase.
Select the size, color, and quantity you want to purchase and put it in the cart.
* It is not possible to purchase products before sales, products that have been sold, or items waiting for arrival.
* Products are not secured just by putting them in the cart. When the purchase is completed, the product will be secured for the first time.
- Check the order, the number of purchases, and the price to order.
- If you want to change the purchase score, enter the desired number.
- If you have a product you want to stop, press the "Delete" button for the product.
- If you continue to order other products, click the "Continue Shopping" button.
When all the items you want to purchase are in the cart, press the "Go to the purchase procedure" button.
Please select if you specify the delivery date and time.
If you want a delivery box, check in the delivery box column.
Please specify the delivery destination.
If you want to deliver to your registered address, please select the desired destination from the stored address and press the "Proceed to select the delivery method" button.
If your address is not registered, enter the delivery address in the "Delivery Advanced" item.
* One destination will be selected for one order.
* If the address of the destination is your parents' house, please enter "XX -sama".
If you wish to wrap it, select "Gift wrapping settings".
* Wrapping is charged (550 yen including tax) on this site.
There are options for "gift wrapping" and "do not use" on the gift wrapping setting screen, so please select "Gift Rapping".
Also, if the product in the cart is a mixture of a product that wants a gift wrapping and a product that you do not want, you can check the "Use wrapping" displayed on the right side of the product on the same screen, and give the gift. It will not be eligible for wrapping.
If you want a gift wrapping, you can also select a message card.
Once all of the above settings are completed, press the "Set Gift" button (red) at the bottom of the screen to reflect the settings.
Click here for details on gift wrapping.
https://www.mikihouse.co.jp/pages/gift-mh_wrapping
It is not possible to collect and pack as much as possible and divide multiple wrapping according to your wishes.
* It cannot be specified by the customer.
You can select only one from a printed card with some fixed messages.
* You cannot enter your message freely when ordering. We have a "plain" message card, so it is possible to have the delivery destination at home and fill in the message by hand by hand.
* Even if the wrapping cannot be organized in one due to the shape of the product, only one message card will be attached.
* It cannot be specified by the customer.
You can choose credit card payment, cash on delivery, PayPay, Alipay, Rakuten Pay, WechatPay, and NP postpayment.
If you purchase (guest purchase) without logging in as a member, please enter the orderer information.
If the address of the delivery address and the orderer is the same, select "The same as the orderer and the delivery address."
If you want to deliver directly to the present, select "The orderer is different from the orderer" and enter the sender. The information of the input sender is described in the "sender" of the delivery slip.
When the order completion screen is displayed by pressing "Complete the order", it is complete.
Please check the order completion email to the e -mail address entered as the contact information.
If you do not receive the email, please check if there is no email in the spam mail folder.
If you do not specify the delivery date, you will be shipped by Kuroneko Yamato (Yamato Transportation Co., Ltd.) within 3 sales following the order date.
In addition, there are some special products that take more time than usual before delivery.
If you select a cash on delivery for the payment method, you will be able to pay the Kuroneko Yamato delivery person at the delivery destination at the time of delivery.
Regarding delivery
The delivery method is courier service (Kuroneko Yamato).
If the delivery date is not specified, we will ship from the warehouse within 3 business days after the order date.
* We will prioritize orders without the delivery date specification. Therefore, if you specify the delivery date, the shipping will be delayed.
* Delivery days vary depending on the destination area. The specified date may not be accepted for reasons such as distant. Please note.
* Orders during long -term holidays will be shipped from the beginning of the day off.
* Please check the product page for special products such as furniture (cribs, etc.), named processed products, lucky bags, and childbirth preparation sets.
Please note that depending on the stock status of the product, we may wait for a while or refuse. (In that case, we will be contacted by our shop.)
We do not ship overseas.
We deliver a "shipping completion email" to inform you of your luggage number when shipping your order.
If the product does not arrive after the expected delivery date, please contact us.
Telephone: 0120-891-079 (toll -free)
Business hours: 10: 00-17: 00 (excluding weekends and holidays, winter and summer holidays)
email address : dmkd@mikihouse.co.jp
Special products such as furniture (cribs, etc.), named processing products, lucky bags, and childbirth preparation sets are described on each product page, so please refer to that.
* Depending on the product, it may not be possible to bundle with other products.
Please note that depending on the stock status of the product, we may wait for a while or refuse. (In that case, we will be contacted by our shop.)
We do not ship overseas.
We deliver a "shipping completion email" to inform you of your luggage number when shipping your order.
If the product does not arrive after the expected delivery date, please contact us.
Telephone: 0120-891-079 (toll -free)
Business hours: 10: 00-17: 00 (excluding weekends and holidays, winter and summer holidays)
email address : dmkd@mikihouse.co.jp
You can specify the delivery date and delivery time when ordering.
You can choose from 4 business days after the order date.
* The period when you can choose the specified date may be changed due to the system.
* Delivery will be slower to choose the delivery date. If you wish to deliver in the shortest time, select "Do not specify".
* Please note that there are some exceptions, such as special products, reservation products, and lucky bags.
* The specified date may not be accepted for reasons such as distant. Please note.
■ Delivery time zone can be selected from the following.
Time zone specification
in the morning
14-Around 16:00
16-Around 18:00
18-Around 20:00
19-Around 21:00
If you want a delivery box, check in the delivery box column.
Kuroneko Yamato (Yamato Transport Co., Ltd.)
* Other delivery companies cannot be specified.
The delivery fee is 880 yen (tax included) nationwide.
Free shipping on purchases of 11,000 yen (tax included) or more.
* Please note that there are some exceptions.
| Purchase amount (tax included) | Shipping (tax included) |
|---|---|
| Less than 11,000 yen | 880 yen |
| 11,000 yen or more | 0 Yen |
| Treatment of remote islands | There is no additional shipping fee in remote islands and some areas. |
|---|
Please note that overseas delivery is not handled.
From June 1, 2023, the delivery address change after shipping will be charged separately.
About the start of the fare collection when changing the delivery address (transfer)
About payment method
The following payment methods can be used on the Miki House Official Site.
The drop in the price will be automatically transferred from your designated account based on your designated card membership agreement.
■ Handling card
JCB/Visa/Master/Diner's Club/American Express
The above credit card (partner card with the above credit card) is available.
* We do not recommend using the debit card and prepaid cards, as there is a possibility that multiple times may occur multiple times.
■ Payment method
You can use only one payment.
■ Payment date
Use credit card company payment date.
■ Please note
Miki House Official Site uses an online payment service. Here, information is encrypted by SSL, so please use it with confidence.
Please note that there may be no approval from the credit card company depending on the results of the examination.
Credit cards other than the name of the person are not available.
Please check the card usage limit in advance with the card company you are using.
The credit card reserve (sales slip) cannot be issued for online payments.
For details on the use of credit cards, please check the usage statements from the card company and the credit card company's web statement service.
You can pay the delivery company in exchange for the product at the product delivery address.
Since it will be paid at the destination, it cannot be used in the case of direct delivery to the present.
Payment is only cash.
■ House distribution company
Yamato Transport Co., Ltd. (Kuroneko Yamato)
■ COD fee
free
■ Payment method
cash
■ Please note
・ The upper limit of the amount that can be used in one order is within 300,000 yen (tax included).
Payment of balancePostpaymentCan be used.
The PayPay app will start, so please complete the payment.
The QR code for payment is displayed, so please read it with the PayPay app on the smartphone and complete the payment.
Alipay International Payment is a payment method provided by Alipay. You can pay the product, etc. at the RMB by using the payment information registered in the ALIPAY account.
* Please wait for a while after pressing the "Purchase" button. In the meantime, do not press the browser "return" button or "stop" button. If you get a payment error, it may take about two weeks to refund.
The usage method is as follows.
《Account login》
How to log in to the Alipay account and pay
《Alipay App》
How to start and pay the Alipay app on your smartphone
* When purchasing using a smartphone with the Alipay app installed, it will be paid by the Alipay app.
The Alipay International Payment provided by the Company is for Japanese corporations, so the storage money will be paid in Japanese yen. Please note that alipay has a different specification from Alipay payment provided in China.
Please refer to the following site for Alipay international payments.
The URL is subject to change.
https://www.sbpayment.jp/support/how_to_pay/alipay/
Smooth payment is possible using the usual Rakuten ID and password.
Rakuten Pay is a "easy", "relief" and "great" that can accumulate and use Rakuten points.
* Rakuten points are accumulated only for Rakuten Cards, Rakuten points, and Rakuten cash.
Please check this out for details.
https://checkout.rakuten.co.jp/
It is a smartphone payment provided by the messenger application "Wechat".
Use the WeChat app for payment. If you use it from your smartphone, the WeChat app will start up and proceed to the payment screen.
If you use it from a personal computer, read the two -dimensional code displayed on the screen with the WeChat app and proceed to the payment screen.
After confirming the arrival of the product, it is a safe and simple settlement method that can be paid later at "convenience store", "post office", "bank", and "linepay".
After the product arrives, we will deliver the invoice in the blue envelope to the buyer's address.
The invoice will be mailed separately from the product, so please pay within 14 days of issuance.
If you cannot confirm the payment even after the payment date, a fee may be added.
* Notes
Postpaid fee: Payment at a convenience store, LINE Pay payment is free of charge. In the case of payment at a bank or post office, a prescribed transfer fee may be charged.
To order postpaymentNet Protections Co., Ltd.Payment services are applied and transferred to the company.
NP post -payment terms and the company's privacy policyPlease agree and select a postpaid service.
The usage limit is up to 162,000 yen (tax included) with a total balance.
If the user is a minor, please use it with the consent of the statutory agent.
Please check Chira for details.
https://np-atobarai.jp/
About returned goods
We only accept "returns" for products and do not accept "exchange".
Even if you wish to replace it, please order again after returning it.
If you wish to return, please contact the following inquiry form or toll -free dial within one week after the product arrives.
In the unlikely event that you deliver products or defective products that are different from your ordered product, please contact our shop once.
For more information "When a product that is different from defective or ordered products arrivesPlease see.
We do not accept exchanges between products due to your convenience.
We will respond by return.
※The prescribed shipping and return fee will be borne by the customer.
[Miki House Official Site] Telephone: 0120-891-079 (toll -free) Business hours: 10: 00-17: 00 (excluding weekends and holidays, winter and summer holidays) email address : dmkd@mikihouse.co.jp
* However, please note that the following cases will not be returned.
- Service items such as discounted products and lucky bags (excluding defective products)
- Reserved items such as completely ordered products
- If you lose your equipment such as an outer box, such as a product tag, shoe box, or instructions
- Opened hygiene products
- If dirt or damaged
- Products purchased at other stores
- If you use it once or was washing
- If you are lost at your responsibility
- After the product arrives, there is no contact and it has passed for more than a week
- In the case of return from outside Japan
- When the transfer service is used
- If you ship products received in Japan overseas yourself
In the case of returned or exchanged at our responsibility, such as poor product, please return by fee.
Please pay for returned goods due to customer's convenience, such as wrong size.
■ In case of payment in exchange for money
It will be a refund by registered mail.
■ In the case of payment by credit card
Cancellation of all products will be offset if you are in time for the card company's closing date.
If you are not in time for the closing date, once you withdraw, you will be refunded from the following month's card company to your bank account.
For more information about refunds from your credit card company, please contact your card company.
■ If you pay with PayPay
It will be a refund on PayPay.
■ If you pay with Rakuten Pay
In the case of full refund of the purchase price, it will be refunded by Rakuten Pay.
※Rakuten points used will be returned.
However, if you use a limited -time point, and if the cancellation date has passed the expiration date, the points will expire and return.not.
In the case of a partially refund of the purchase price, it will be refunded by cash registered mail.
■ If you pay with Alipay
It will be a refund on Alipay.
■ When paying with WeChat Pay
It will be refunded on WeChat Pay (with a grinder).
■ In the case of payment by NP postpayment
If all the purchased items are returned, and if not, the refund method will change.
If you have already paid, you will be refunded by registered mail.
If you have not paid yet, you do not need to pay.
If you have already paid, you will be refunded by registered mail.
If you have not paid yet, we will inform you in the return procedure.
There is no specified delivery company at the time of return, but please use the delivery company with the delivery history remaining because you are not responsible for the loss during delivery.
* We recommend that you use a courier service (Kuroneko Yamato, Sagawa Express, Yu -Pack, Seino Transport, etc.) where there is a luggage compensation and remains.
〒581-8505 1 Wakabayashi -cho, Yao City, Osaka Prefecture-76-2 MIKI HOUSE To the official site return person TEL: 0120-891-079
When a product that is different from defective or ordered products arrives
We are making a thorough quality of the products to be delivered, but if you have delivered different products or defective products from your ordered products, please contact our shop once.
As soon as the details are confirmed, we will inform you of the return and exchange.
Please be sure to contact the following inquiry form or toll -free dial within one week after the product arrives.
[Miki House Official Site] Telephone: 0120-891-079 (toll -free) Business hours: 10: 00-17: 00 (excluding weekends and holidays, winter and summer holidays) email address : dmkd@mikihouse.co.jp
Please send it by cash on delivery.
After confirming the returned product, the product price will be refunded around 10 business days (excluding weekends and holidays).
There is no specified delivery company at the time of return, but please use the delivery company with the delivery history remaining because you are not responsible for the loss during delivery.
* We recommend that you use a courier service (Kuroneko Yamato, Sagawa Express, Yu -Pack, Seino Transport, etc.) where there is a luggage compensation and remains.
〒581-8505 1 Wakabayashi -cho, Yao City, Osaka Prefecture-76-2 To Miki House Official Site Return Section TEL: 0120-891-079
About gift wrapping
Miki House Official Site offers wrapping for a fee (550 yen including tax).
In addition, if you wish to wrap, we will attach one message card to be selected.
The type of handbag will be selected by our company according to the wrapping.
You can specify it in the cart when ordering.
See more about gift wrapping
Frequently asked questions about gift wrappingHere
About product repair / parts sales
I will explain the repair and parts sales of products.
If you have any suspicion of product, please contact the following contact information.
Depending on the content of the consultation, we may keep the product once or to accept repair. Please understand in advance.
Some parts are sold.
We may be able to respond by repair, etc., so please contact us at the following inquiry once.
[Miki House Official Site] Telephone: 0120-891-079 (toll -free) Business hours: 10: 00-17: 00 (excluding weekends and holidays, winter and summer holidays) email address : dmkd@mikihouse.co.jp
About consumption tax
The Miki House Official Site displays the consumption tax at all screens on all screens.
* The consumption tax fraction of less than 1 yen will be cut down.
About the use of this site
Thank you for using Miki House Official Site (hereinafter referred to as "this site").
When using this site, it is deemed that the following contents are accepted. The following contents may be changed as needed without notice to the customer, so please check the latest content on this page when using it.
When using online shopping, please check the usage information described on each site separately.
The information posted on this site is published by Sanko Corporation (hereinafter referred to as "Company") for the purpose of disclosure of our corporate information.
Please note that we have been very careful about posting information, but there is a possibility that the information posted may occur due to errors due to errors such as machines and other circumstances.
The information posted on this site is information as of the date of announcement. Please note that it may differ from the information on the browsing day.
The use of this site will be held at your own risk.
We carefully create and manage documents, photos, illustrations, videos, software, and other information on this site, but we guarantee the accuracy and integrity of all information. Please note that it is not.
The Company may change all or part of the content on this site without prior notice. However, we do not promise to update this site.
We are not responsible for any damage caused by the customer obtained from the site (including data). In addition, we are not responsible for any damages caused by the use of various information obtained from other sites with links (including links from this site) on this site and this site.
We may suspend or stop this site without prior notice to customers.
All images, texts, articles, etc. (hereinafter referred to as content) on this site are protected by copyright laws, various treaties, and other laws in Japan.
All the contents published on this site are our property, and copyrights belong to the Company.
Thus, beyond the scope that has been explicitly recognized by other laws and other laws, this content is used and reprinted (duplication, modification, uploading, posting, distribution, license, license, and license, (duplication, modification, posting, posting, distribution, license Sales, publishing, etc.) is prohibited.
When using this site, you may be registered with your personal information for the purpose of providing information to customers. The registered information of the customer and the personal information obtained by the Company by using this site are separately described.privacy policyIt is handled according to ".
Links to the site of other companies and other organizations are installed to provide smooth information to everyone who is browsing this site. In addition, we are selecting the linked site based on cautious judgments so that you do not impair your convenience. However, the linked site is outside the company, and we cannot be liable for the customer's problem that occurred there.
privacy policy
Privacy policyHerePlease check more.
